Frequently Asked Questions

FAQ's

Frequently Asked Questions

We would be happy to answer your questions

How Does Pick N Prep Handle Quality Assurance?
  • At Pick N Prep, we prioritize quality control at every stage of our logistical, 3PL, and prepping processes. We inspect all inbound goods before prepping. If an item does not meet brand new standards then we will promptly reach out with all necessary pictures and videos.
  • We also ensure all inbound inventory counts are correct to your expectations
How Does Pick N Prep Ensure Confidentiality?
  • We understand the importance of confidentiality in the business world. Rest assured, at Pick N Prep, we prioritize the security and privacy of your sensitive information. We are more than happy to sign any Non-Disclosure Agreements you require.
What Payment Options Are Available at Pick N Prep?
  • We issue invoices weekly to our customers and charge the card or account on file. All authorization forms and agreements are signed before invoices are sent out
How Does Pick N Prep Handle Damaged or Lost Items?
  • In the rare event that items are damaged or lost, please contact us immediately. We will investigate and resolve the issue according to our policies.
What Should I Do If I Have More Questions?
  • If you have any additional questions or specific inquiries that are not covered in the FAQs, feel free to contact our customer service team. We are here to provide comprehensive support and address any concerns you may have.
How Quickly Does Pick N Prep Process Orders?
  • Pick N Prep has a dedicated team of trained staff. Once the products have arrived at our warehouse, we ensure to have the products prepped and ready to ship within 24 to 48 hours.
Where is Pick N Prep Located?
  • We are located in south Jersey at 324 Borelli Blvd Unit C, Clarksboro, NJ 08020
What is Pick N Prep’s Storage Policy?
  • First 14 days of storage are free. Any additional days of storage can be discussed with a representative.
What Types of Products Can Be Stored at Pick N Prep?
  • We can store a variety of products, including packaged goods, equipment, and materials. Please contact us for specific guidelines.
What Happens if I Need to Access My Stored Items?
  • If you need to access your stored items, please contact us in advance to schedule a time for retrieval.

Still have a question? Contact us.